eGovernment (eGov)

The use of multiple contracts and suppliers allows the commonwealth to provide more choices with open competitive pricing to our agencies while leveraging other existing contracts and governance models for cost savings and improved oversight. This approach provides greater "transparency" in related revenue and expenditures which has become of greater importance across all levels of government. 

General Information​

VITA has awarded contracts to multiple suppliers for the commonwealth's electronic government (eGov) services after a competitive procurement process. eGov contracts are for web services, including the state website (virginia.gov), hosting, and operations and maintenance. All Virginia public bodies, including state agencies, universities, school systems and localities can use the eGov contracts.

The new contracts modernize the eGov program to browse web service contracts visit:
Browse the web services contracts 

The eGOV service advisor is in place to assist agencies and public bodies with web business for information and recommendations for building their eGOV framework. The service advisor will assist with Statement of Requirements (SOR), making recommendations about hosting and O & M suppliers (based on the new statewide contracts).  

Services in the Offering

Eligibility 

All Virginia public bodies, including state agencies, universities, school systems and localities, can use the new eGOV contracts for Hosting and Operations Applications and Maintenance. 

Everyone is eligible, even other states.  

Benefits

  • More flexibility, choice, and price competitiveness in selecting a supplier
  • Choice of options and price competitiveness in selecting the level of operations, maintenance and/or hosting support specific to your needs (including simple coding changes) through the use of the VITA IT Contingent Labor contract with CAI 
  • Choice in scalable hosting solutions for web and non-web based applications.

Typical business benefits and cost savings  

The use of multiple contracts and suppliers allows the commonwealth to provide more choices with open competitive pricing to our agencies while leveraging other existing contracts and governance models for cost savings and improved oversight. 

  • The new approach provides greater "transparency" in related revenue and expenditures which has become of greater importance across all levels of government
  • Transparency of commonwealth funds

Additional Benefits 

Several services are available: assistance acquiring a Hosting supplier, and acquiring a supplier for Operations Applications and Maintenance. The eGOV services advisor is able to coordinate and provide information about which of the new supplier contracts offers the optimal solution for the customer's specific needs. 

Training 

Information and education are part of the dialogue with the eGOV services advisor. Customers may have questions about the several new statewide contracts and how to use them. 

Consulting 

The nature of the eGOV services advisor is to consult with the customer, however, eGOV service advisor is an un-rated service (part of existing monthly VITA charges).  

Ordering the service 

Please contact the eGOV services advisor, Raymond Waters, at eGOVquestions@vita.virginia.gov.  

Order timeframe 

Orders against the statewide contracts follow the eVA procurement process.  Typically, since the service is on a statewide contract, the customer orders their own service and the delivery is according to suppliers' agreements with the customer. The hosting service is bound by legislative code for network governance and those requests must be routed through the VITA hosting governance group. This process is designed to be quick especially if the approvals have been acquired in advance. See the hosting governance form at VITA Hosting Form (link). 

Customer obligation 

No specific roles are required. The customer contact to VITA is expected to be a business owner or AITR, and any procurements resulting from the eGOV Services dialogue follows the agency's normal eVA procurement process.  

Costs 

eGOV services are offered within the current monthly VITA charges for agencies and public bodies. 

The "go to" person for this offering 

For more information please contact:
Raymond Waters
eGOV service advisor
Virginia Information Technologies Agency
11751 Meadowville Lane
Chester, VA 23836
(804) 416-6148
Raymond.Waters@vita.virginia.gov

Customers also may contact their VITA customer account manager (CAM).