Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Price: No Cost
Unit of Measure: Usage Based
Pricing Type: No Charge
Billing Cycle: N/A
Service Lead: Dorothy Spears-Dean Dorothy.Spears-Dean@vita.virginia.gov
This service includes a comprehensive, statewide enhanced 9-1-1 plan for wireless E-911, VoIP E-911, and any other future communications technologies accessing E-911 for emergency purposes. Periodically this plan is updated and approved by the Board.
All 9-1-1 stakeolders are eligible to participate in E-911 Strategic Planning.
E-911 Strategic Planning provides scope and direction to enable the Public Safety Communications Division to assist the Board in improving E-911 capabilities statewide.
Pursuant to Code of Va. § 56-484.14, the Board is responsible for developing E-911 strategic planning. Once approved, supporting planning activities are carried out by the Public Safety Communications Division.
For additional product information and programs visit: E911 Emergency Services Overview.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.