Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.

Mailing Address Verification

Service Catalog Server Image

Price: See Description

Unit of Measure: Usage Based

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Jeffrey Scheich Jeffrey.Scheich@vita.virginia.gov

Description:

The Mailing Address Verification (MAV) service is a real-time address verification service. Agencies subscribed to MAV can utilize real-time address lookups in agency applications.

The MAV service includes capabilities to consume interactive address verification using the latest United States USPS® data to validate addresses to the apartment/suite level. MAV also provides latitude and longitude, business/residence or county code data, it standardizes the address format and where possible corrects the undeliverable addresses. Using MAV enables agencies to save money on postal costs and reduce returned mail.

Pricing

The MAV service pricing is based on per 100 address verifications. The rates include software and support.

New customers to the MAV service are offered a discounted introductory rate for non-production MAV lookup. The introductory rate applies until the first production MAV lookup has occurred or for the first year of utilizing the service in non-production mode, whichever comes first. The introductory rates are converted to standard rates at that time.

MAV Service Rates
Standard
 $0.15 per 100 lookups
Introductory
$0.075 per 100 lookups (non-production Only)

 

How to Order

Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:

  • Customers who have Commonwealth of Virginia (COV) accounts (including executive branch agencies) should access the VITA Service Catalog via the VITA Service Portal to place service requests using the automated form provided in the catalog.
  • Customers who do not have COV accounts (including some local government customers) or customers who are unable to gain access to the portal may order the service by sending an e-mail to the VITA Customer Care Center (VCCC) services desk at vccc@vita.virginia.gov. Please include the following information:
    • The words "Service request" in the "Subject" line
    • The name of the service being ordered
    • The quantity desired (if applicable)
    • Any other information you deem relevant

If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.

If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.

You will be contacted to confirm that your request has been received and to obtain any additional required information.

Frequently Asked Questions

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The MAV service allows agency applications to consume real-time address verifications.

The following list provides the key benefits of the MAV service:

  • Reduces returned mail
  • Saves money on postal costs
  • Provides qualifications required for CASS™ certification

The introductory rate applies until the first production MAV lookup has occurred or for the first year of utilizing the service in non-production mode, whichever comes first. The introductory rates are converted to standard rates when a production instance is deployed or after one year in non-production mode.

Non-production and production.

Yes. The MAV service is compliant with COV security standards and best practices. It is protected by security gateway appliances that provide security, integration, control and optimized access.

The service is available to all executive branch agencies.

The infrastructure for this service is managed by Application Integration Services (AIS), a group within VITA that provides secure hosting and integration services for agency applications. In addition to the service, AIS provides the security, architecture expertise and application monitoring for the service infrastructure. AIS also provides 24X7 support for the production and non-production environments.