Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Price: See Description
Unit of Measure: Usage Based
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Jeffrey Scheich Jeffrey.Scheich@vita.virginia.gov
The AIS Database (AIS-DB) service is currently only offered to support other AIS Services. The AIS-DB service is available to customers to use in combination with the following AIS services:
• Application Messaging (AM)
• Business Rules Management (BRM)
• Enterprise Service Bus (ESB)
• AIS Application Server (AIS-APPSVR)
The AIS-DB service is implemented on Oracle's Real Application Clusters (RAC) platform and provides a highly-available database administered and maintained by VITA. The AIS-DB service includes Oracle Clusterware, a clustering software which allows multiple individual servers to act as a single server. The AIS-DB service also comes with Oracle Advanced Security, which provides encryption of data at rest using Transparent Data Encryption and encryption of data in transit using Oracle native encryption SSL.
Pricing for the AIS-DB service is based on a combination of database use and storage charges. The AIS team will collaborate with each customer to define the optimal configuration based on agency needs.
Database pricing is based on database time (DB Time) in seconds. DBtime is the unit of measure for the software and support included with the AIS-DB service. DBtime is calculated based on the DBtime metric reported by Oracle Enterprise Manager.
Storage is based on storage allocated to the customer databases.
Storage Area Network (SAN) rates are based on the VITA service catalog pricing.
New customers to the AIS-DB service are offered a discounted introductory rate for non-production AIS-DB instances. The introductory rate applies until the first production AIS-DB instance is deployed or for the first year of utilizing the service in non-production mode, whichever comes first. The introductory rates are converted to standard rates at that time.
|AIS-DB Service Rates|
|$0.22 Dbtime/second (non-production only)|
|Database SAN Storage||Tier1: Storage SAN Tier 1 at CESC or SWESC
Tier2: Storage SAN Tier 2 at CESC
|Disaster Recovery (Optional)|
|Database DR SAN Storage||DR Tier 1 – Allocated Storage|
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.
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The AIS-DB service is implemented on Oracle's Real Application Clusters (RAC) platform and provides a highly-available database. The AIS-DB service includes Oracle Clusterware, a clustering software which allows multiple individual servers to act as a single server. The AIS-DB service comes with Oracle Advanced Security, which provides encryption of data at rest using Transparent Data Encryption and encryption of data in transit using oracle native encryption SSL The AIS Database (AIS-DB) service is a highly-available database which is offered to agencies as an additional service with a subscription to Application Messaging (AM), Business Rules Management (BRM), Enterprise Service Bus (ESB), or AIS Application Server (AIS-APPSVR)
The AIS-DB service will benefit the customer by :
The introductory rate applies until the first production AIS-DB instance is deployed or for the first year of utilizing the service in non-production mode, whichever comes first. The introductory rates are converted to standard rates when a production instance is deployed or after one year in non-production mode.
The DB Time is measured and grouped at the database service level using Oracle Enterprise Manager metrics. The DB Time = DB CPU + Non-Idle wait time where:
Yes. The AIS-DB service is compliant with COV security standards and best practices. Tablespaces within databases can be encrypted to provide security of data at rest. Oracle Native SSL encryption secures data in motion.
Databases implemented within the AIS Oracle Database service are monitored and administered as a benefit of using the service. This includes patches and security releases.
Agency DBAs will have access to their own application schema using their desktop client tools. VITA-AIS DBAs facilitate Agency users' connections through Oracle Connection Manager. All patches and security updates will be done by VITA-AIS.
Multiple environments, such as development, test, UAT and production can be implemented to fully support customer needs.
VITA AIS architects and subject matter experts will work with customers to develop a solution that integrates into the AIS middleware environment. Customers are always responsible for application development. The AIS team will collaborate with your staff and provide guidance to ensure that the implementation is carried out utilizing industry best practices.
The service is available to all executive branch agencies.
The infrastructure for this service is managed by Application Integration Services (AIS), a group within VITA that provides secure hosting and integration services for agency applications. In addition to the service, AIS provides the security, architecture expertise and application monitoring for the service infrastructure. AIS also provides 24X7 support for the production and non-production environments.