VITA now is offering an enhanced, interactive audio and data conferencing service. This service provides more reliable, flexible and easy-to-use functions. It supports voice and data conferencing that can include slides, Web tours, application sharing and other features.

Reservationless Conferencing

Reservationless conferencing gives you on-demand conferencing allowing you to initiate a conference 24 hours a day, 7 days a week – without the need to make a reservation. Holding a conference is as simple as dialing a permanent number and entering a conference code. All U.S. participants dial a toll-free, 866 number to access a conference.

VITA's Reservationless Conferencing service offers a variety of features to customize your conference in addition to providing quick access to your call. Standard options can be viewed here: Reservationless Conferencing Standard Features

Reservationless Conferencing can be combined with Web conferencing for a Web and audio integrated experience that puts you in control of your conference with the click of your mouse.

It's easy to manage your account once established - simply navigate your browser to https://vita.intercallonline.com.

* Additional charges apply for data conferencing usage.

Click here for a full list of pricing information

Operator Assisted

VITA's Operator Assisted service combines personal touch with our feature-rich conferencing service. With a wide range of features and enhancements, it’s easy to customize your conference. Our expert operators manage all the details so you can concentrate on delivering your message.

Dozens of options are available to record, broadcast, schedule and administer your meetings. Choose one or many, depending on the demands of your call. Here are just a few: Operator Assisted Standard Features

Click here to access VITA's online reservation system.

Click here for a full list of pricing information

VITA Recording and Transcript Services

VITA offers a variety of audio conferencing customers recording and transcript services for Reservationless and Operator Assisted conferences. With these services, you can receive a digital copy of a previously recorded audio conference -- via CD, audio file or cassette -- or order a written record, delivered either electronically or in hard copy. To find which features are available for your conference, view the Full List of Available Recording and Transcript Services.

Full List of Available Recording and Transcript Services

Available on all conferencing:

• Audio Conferencing Media Storage - Digital
• Audio Conferencing Transcription Service - 48 Business Hour Delivery
• Audio Conferencing Transcription Service – 24 Business Hour Delivery
• Audio Conferencing Transcription Service - Fax Delivery/

Available on operator assisted and event conferencing:

• Audio Conferencing Media Storage - CD Indexing
• Audio Conferencing Media Storage - Tape
• Audio Conferencing Transcription Service - 12 Business Hour Delivery
• Audio Conferencing Transcription Service - 3 Business Hour Delivery
• Audio Conferencing Transcription Service - Q&A Session

When should you use VITA Recording and Transcription Services?

• Capture important events and calls to replay or refer to later
• Create a written record of your important events and calls

VITA Event Services

VITA Event Services offers the customization of a large scale event call with the convenience of automated conferencing. Participants join your conference call by entering a passcode, eliminating the need for an operator to connect them to your event. By streamlining the entry process, VITA Event Services reduces hold times. Plus you can select from over 40 features to tailor each VITA Event Services to your business communication needs.

Event Services Features

When should you use VITA Event Services?

• Host an organization-wide quarterly review call and get everyone into the call and up to speed with no delays
• Use VITA Event Services Registration before your call and automatically collect information about your attendees as they enter the conference
• Streamline entry into your conference with permanent Leader and Participant Dial-In Numbers to begin the call quickly and efficiently

Click here for a full list of pricing information

How can I order services?

Ordering Services has never been easier. To receive per-minute conferencing services, you must submit two forms (see chart below).

TSR – You can access the TSR at (www.vita.virginia.gov/TSR.pdf). Submit a TSR Form online. If you have questions regarding the receipt of a TSR, please email the TCS mailbox at TCS@vita.virginia.gov.

Per-Minute Account Order Form – You can access the form at (www.vita.virginia.gov/accountorder.xls). Please list your organization's approved account owners.A ccount Order forms should be sent to TCS@vita.virginia.gov or faxed to (804) 371-6343.

Note: Only telecommunications coordinators may place orders for conferencing services.

Click here for a full list of pricing information.