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VITAnet is the commonwealth’s newest statewide telecommunications contract. VITAnet replaces VITA’s 10-year old COVANET contract.


After 10 years, the COVANET telecommunications contract is expiring. The COVANET contract provided wide area network (WAN) data communications services, Internet access, and long distance and toll-free voice communication services.  

We are actively planning to transition all COVANET services to the new VITAnet contracts. As we plan the transition of the services used by your agency, we will be communicating with agencies about changes that are happening and how they will affect the agency. We will also contact agencies directly with specific information and instructions on what will be needed to ensure a smooth implementation.

We have established a VITAnet mailbox that can be used for question or concerns,

Supplier Overview

From this procurement, VITA awarded contracts to two suppliers:

  • Verizon Business - the largest interexchange carrier (IXC) (i.e., long distance) in the country; a subsidiary under the same corporate umbrella as Verizon Virginia and Verizon South - the state’s two largest local exchange carriers (LEC); a Tier 1 Internet service provider with a nationwide and international presence

    Verizon Business contact:
    Eric Adkins
    Sr. Client Partner, Verizon Enterprise Solutions – Virginia State Government
    Office: 770-280-9188
    Mobile: 804-514-1620
    Fax: 301-966-1380

  • CenturyLink – the country’s third largest IXC; commonwealth’s second largest LEC; Tier 1 Internet service provider with a nationwide and international presence

    CenturyLink contact:
    Daniel McCully
    Account Manager
    Work: (215) 586-3117
    Cell: (856) 723-4853

Contract Benefits

Awarding contracts to multiple suppliers provides benefits to the commonwealth, including:  

  • No term commitments: Services in both contracts are offered with no term commitments, enabling customers to install, increase, decrease, or remove services at any time with no risk of financial penalties.   

  • More network options: Provides you more options for meeting your network requirements (i.e., MPLS and Ethernet). 

  • Diverse and redundant networks: Enables you to build diverse and redundant networks with resiliency to remain operational should service interruptions occur in either of the two providers’ infrastructures. 

  • Competitive environment for suppliers: Introduces a competitive environment where the providers have to continually compete to obtain and retain your business based on price and performance. 

  • New services throughout contract lifecycle: Encourages providers to introduce new services at competitive prices and terms and conditions throughout the contracts’ lifecycle. 

  • No installation costs for initial transition: No installation costs to transition from COVANET to the new contracts. 

  • Expanded IP voice services: Provides expanded IP voice services making SIP trunking for customer premises based systems available in more areas of the state. 

  • Hosted Voice Over IP (VoIP) services: Ability to obtain  hosted VoIP services to implement new converged voice communications systems with minimal hardware investments. 

  • Increased bandwidth and improved performance: Core networking technologies - Asynchronous Transfer Mode (ATM) and Frame Relay - have become obsolete and have been replaced with newer technologies that better satisfy increased bandwidth and capacity requirements. The replacement services include Ethernet and Multiprotocol Label Switching (MPLS). Both provide increased bandwidth and improved performance at lower costs than the services they replace. 

  • E-rate:  For Virginia’s eligible schools and libraries, VITA pre-filed the FCC-required Form 470 to relieve you from having to file your own.  

News and Events

Please watch this page for updates and important news about VITAnet.

Contact us

For question or assistance, please contact:


VITA Customer Care Center (VCCC): (866) 637-8482
Virginia Information Technologies Agency
11751 Meadowville Lane Chester, VA 23836
Contact Us

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