Virginia.gov's business model is based on a self-funded approach, in which applications are built at no upfront cost to the customer and, in exchange, a market accepted transaction fee is charged each time a service is accessed. Time and materials fees and hybrid fee projects are also available.
The self-funded business model allows the Commonwealth of Virginia to provide a wealth of eGovernment services without the use of any appropriated tax dollars. Virginia.gov is committed to being our customer's best partner by delivering a solution that is easy to use and that exceeds expectations. Virginia.gov employs nineteen (19) full-time staff and operates without the use of any tax dollars or appropriations.
Using the self-funded model, Virginia.gov becomes a major stakeholder in every project.Our success relies on the timely completion of efficient solutions that are easily adopted and frequently used.
Convenience fees are small costs added to the base amount of a service price and are typically charged to the consumer. Many fee-based online services are geared toward business users, as research has proven that businesses are willing to pay a market accepted fee for improved access to records that might otherwise take longer to obtain.
Fees for online service are established only after extensive marketing research and the approval of the project sponsors.
Time and Materials Model
While Virginia.gov's primary funding is based upon the self-funded model, in certain cases, a time and materials approach to the development costs for a service may be the best fit for our partners. Rates are significantly lower than market fees, which, when combined with superior customer service and long term commitment, provide unparalleled value.
Virginia.gov's flexible funding approaches also include the option to fund a project through significantly reduced upfront development fees if a transaction or convenience fee model is available, but limited.