This page has been deactivated. The Work Request Management application is no longer active. Items formerly ordered as standard or custom work requests should now be ordered in the VITA Service Catalog -- see How to Order VITA Services.

Customer Information Technology Administrators and Agency Contacts

View agency acronyms, codes, CAM and BRM Assignments here.

Quick Links

IT Service Rates


Messaging G Suite support site


(pre-authorization or log-in credentials needed for the applications below)

Work Request Management

VITA Service Portal

Partnership Asset Reporting Server (PARS)

Commonwealth Technology Portfolio (CTP)


Archer - To request access to Archer send email to

Commonwealth Enterprise Technology Repository (CETR) was retired Jan. 31, 2018