eGov Services Program

VITA has awarded contracts to multiple suppliers for the commonwealth’s electronic government (eGov) services after a competitive procurement process. eGov contracts are for Web services, including the state website (virginia.gov), hosting, and operations and maintenance. The new contracts will modernize the eGov program.

Read the press release 

Read FAQs for eGovernment Services and Guidance for government owners for VI products and services 

The following awards were made:

• State website (virginia.gov)- CapTech Ventures
• Hosting - Site Vision, American Internet Services (AIS) and Cyberdata Technologies
• Operations and Maintenance (O&M) for web applications - Cyberdata Technologies and Broad Point Technologies

All Virginia public bodies, including state agencies, universities, school systems and localities, can use the eGov contracts.

Browse the Web services and O&M contracts 

Learn more about Hosting Services 

Learn more about the eGov Contracts, Hosting Options, Data Center Tiers and Transition Information - (11/09/12)

The new approach using multiple suppliers provides enhanced value to the state, greater transparency, broader participation by multiple suppliers and cost-effective access to best-of-class technology services.

Virginia Interactive (VI) currently provides eGov services. VI has provided eGov services since 1997, but the VITA contract with VI expires Aug. 31 and had to be re-bid under state procurement regulations. VITA and VI could not agree on contract terms. However, the VI contract has been extended to provide for transition of services currently provided to state agencies and localities that use the VITA-VI contract.

NOTE: The eGov contracts have just been awarded and there are many details to work out in the coming weeks and months. Answers to questions from those transitioning to the new contracts may not be available at this moment, but will be provided as soon as practicable. In the interim, the following information may be useful.

eGov Services Advisor

VITA will offer assistance in determining the next steps for eGOV services and how to use the new statewide contracts to select appropriate suppliers. Jerry Simonoff at VITA is the lead for the eGov project. Jim Adams at VITA has been named acting Web services advisor directing day-to-day activities. Questions or concerns may be addressed to him at eGovquestions@vita.virginia.gov or jim.adams@vita.virginia.gov. In addition, state agencies may discuss their particular concerns with their VITA customer account managers.

Hosting Services

VITA retains responsibility for infrastructure governance and is reviewing all hosting requirements and requests for alternatives to the infrastructure provided by Northrop Grumman. The service lead for Web hosting services at VITA is Mike Shaffer. He may be contacted at mike.shaffer@vita.virginia.gov. Learn more about Hosting Services.

Operations and Maintenance for Web Applications

The two suppliers and the VITA statewide contract numbers are:  

The VITA service for Operations and Maintenance (O&M) for Web applications also is available under the new contacts. Jim Adams is the service lead for O&M and, again, can be contacted at eGovquestions@vita.virginia.gov or jim.adams@vita.virginia.gov.

How do I use the Operations and Maintenance program?

• eGov O&M Request Process Summary 
• eGov O&M Request Process Steps 

Transition Services

Agencies and other public bodies that must transition their application support from the expiring contract to the newly implemented eGOV contracts will be included in the VITA eGOV transition services. VITA has identified these organizations and is working with VI to develop a transition plan. Once the plan is approved, VITA will kick off the transition work. The plan will be shared as soon as it is available.

virginia.gov

The virginia.gov website will be redesigned by CapTech Ventures. Marcella Williamson at VITA is business owner of the project. Emily Seibert has been named service lead responsible for day-to-day activities. Agencies that need to add or remove a link from virginia.gov or discuss other website changes should submit requests at eGovquestions@vita.virginia.gov.