News and Events

The December edition of the VGIN News Brief focuses on the one of VGIN's top priorities for 2012, the Commonwealth GIS Clearinghouse. The GIS Clearinghouse will be an online location for searching, discovering and accessing available GIS data within the Commonwealth of Virginia. GIS data and web data services will be accessible via the web, regardless of physical location, to GIS users and citizens. The bi-monthly VGIN News Brief is one of several means of communicating the GIS coordinating activities of the Virginia Geographic Information Network (VGIN), targeting customers in local and state government, as well as academia, non-profits, federal government and the public.

Read December VGIN News Brief 

CIO Sam Nixon opens this month's edition of the VITA Service Bulletin with holiday greetings and a look at VITA’s work over the past year. The December issue is VITA’s annual “greatest hits” edition, featuring the five most popular contract categories based on access by you, our subscribers.

Read the December VITA Service Bulletin 

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Franklin and Patrick counties in Virginia plan to deploy next-generation 9-1-1 (NG9-1-1) networks in 2012. The two counties emergency communications systems will serve approximately 75,000 residents and join Pittsylvania County as the first NG9-1-1 networks in Virginia. The pilot project was a public/private agreement between the Virginia Information Technologies Agency (VITA), Franklin County, Patrick County and technology provider Intrado. The IP-based NG9-1-1 technology upgrades are being funded by the Virginia Wireless E-911 Services Board's public safety answering point (PSAP) grant program, administered by VITA.

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Commonwealth’s Information Security Officers Advisory Group (ISOAG) held its monthly meeting on Dec. 7 with 111 people in attendance. Cloud Security and Compliance" was the subject of the keynote presentation by Jim Brigham of RSA. Eric Taylor, NG followed with a presentation on “Virtualizing Security Firewalls.” The session was hosted by Acting Commonwealth Chief Information Security Officer Michael Watson and VITA. The next meeting is Wed., Jan. 4, 2012.

View meeting presentation 

The Health Information Technology Standards Advisory Committee (HITSAC) will hold a meeting on Thursday, Dec. 15. The session will be held from 10:30 - 3:30 p.m. in room 1222 at the Commonwealth Enterprise Solutions Center (CESC), 11751 Meadowville Lane, Chester, VA. The meeting is open to the public and an opportunity for public input will be provided near the end of the meeting at approximately 3:00 p.m.

View meeting materials 

The December issue of Network News includes recent proactive work undertaken to mitigate storage performance errors, RFPs for eGov services, SLA performance, current efforts to match Project, Visio professional software with business needs and several GIS updates. Also in this edition, CIO Sam Nixon discusses VITA’s 2011 Customer Insight Survey and requests that agencies complete the survey to help improve VITA’s customer service.

Read the December issue of Network News

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CIO Sam Nixon opens this month's edition of the VITA Service Bulletin with information about an upcoming VITA customer service survey. The November issue also features statewide broadband contracts and a new tool for searching contracts by zip code, an update on statewide aerial photography delivery to GIS coordinators and a case study on Virginia’s GIS partnership with NAVTEQ.

Read November VITA Service Bulletin

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The November issue of Information Security Tips provides users a list of ten things that can be done to secure information. Cyber Security is a shared responsibility and that message has never been more appropriate. This newsletter provides information related to specific security standards for state employees and general information that home computer users will find valuable in protecting against cyber and information attacks.

Revisions to the EA Standard (EA225-08) and ETA Website Topic Report have been approved. The Website Topic Report changes provide new flexibility for those interested in redesign, without creating requirements for others. The EA Standard establishes direction and technical requirements which govern the acquisition, use and management of information technology resources by executive branch agencies. Other changes include: requested use of horizontal navigation; change to the enterprise search field in the common banner; and addresses social media and a recommended practice for mobile applications. While agencies will need to comply with the new and amended website requirements, no change requires action or funding by agencies.

View the approved documents

Commonwealth’s Information Security Officers Advisory Group (ISOAG) held its monthly meeting on Nov. 2. Keynote address was provided by Dan Ford from Good Technologies. Dan provided an engaging presentation on "The Mobile Revolution: How the Public Sector is Shifting to Mobile Convergence."  The session was hosted by Acting Commonwealth Chief Information Security Officer Michael Watson and VITA.  The next meeting is from 1-4 p.m., Wed., December 7, 2011 at CESC. 

View meeting presentation

The Project Management Institute (PMI), Central Virginia Chapter (CVC), government local interest group will meet Tuesday, Nov. 8, from 7:30-9 a.m. at Commonwealth Enterprise Solutions Center (CESC), 11751 Meadowville Lane, Chester, Virginia 23836 in the Chesterfield Conference Room.  Mike Sandridge and Chris Hinkle will discuss the accomplishments in the adoption of the Commonwealth Project Governance and Assessment evaluation model and project oversight methodology and will include examples of projects that were converted to the new model. There is no fee to attend this meeting. Registration is required to earn 1.5 PDUs. Please bring a photo ID and park in the front lot in the designated visitor parking.

Registration information 

Driving directions to CESC 

CIO Sam Nixon discusses VITA’s 2011 Customer Insight Survey and requests that agencies complete the survey to help improve VITA’s customer service in the November issue of Network News. Other news includes enterprise handheld services, improvements realized through use of work request forms, a recent disaster recovery test and an update on the telephone expense management project.

Read the November issue of Network News  

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CIO Sam Nixon opens this month's edition of the VITA Service Bulletin with a message about the importance of government cyber security efforts in recognition of Governor Bob McDonnell’s designation of October as Cyber Security Awareness month. The October issue also features links to cyber security resources, a statewide contract for fleet management software and recognition of Governor’s Technology Award local and education winners.

Read October Service Bulletin 

The September edition of the PSC News Brief is now available. The bi-monthly PSC News Brief is one of several means of communicating the 9-1-1 coordinating activities of the Public Safety Communications (PSC) Division to its stakeholder community in an effort to encourage, promote, and assist in the development and deployment of statewide enhanced emergency telecommunications systems.

Governor McDonnell has issued a proclamation designating October as Cyber Security Awareness Month in the Commonwealth of Virginia. This proclamation encourages all Virginians to learn more about Cyber Security Awareness and commit to putting that knowledge into everyday practice. The Commonwealth Security & Risk Management directorate at VITA posted the 2012 Information Security Awareness toolkit items online for citizen and agency use. These items are to assist all agencies and localities in their efforts to enhance their Information Security Awareness Programs, promote consistent delivery of information security best practices and provide cost efficient information security awareness components/tools.

View the Governor's proclamation 

The most innovative projects in government information technology were honored on Monday with the 2011 Governor's Technology Awards during a lunchtime ceremony at the Commonwealth of Virginia Innovative Technology Symposium (COVITS). On behalf of Governor Bob McDonnell, Secretary of Technology Jim Duffey and Chief Information Officer Sam Nixon presented the prestigious awards to 24 winners in nine categories. Now in its 14th year, the Governor's Technology Awards program honors outstanding achievements and recognizes innovative technology initiatives in the public sector throughout the Commonwealth of Virginia.

Complete list of 2011 winners 

CIO Sam Nixon discusses enterprise handheld services and welcomes Jim Kane to the leadership role of Northrop Grumman’s Virginia IT infrastructure program in the October issue of Network News. Other news includes Cyber Security Awareness Month, Virginia agency winners of the 2011 Governor’s Technology Awards, changes to Outlook Web Access, Microsoft Visio/Project alignment and meetings scheduled for 2012.

Read the October issue of Network News 

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The October issue of Information Security Tips provides users information on disaster preparedness for personal information assets. This newsletter provides information related to specific security standards for state employees and general information that home computer users will find valuable in protecting against cyber and information attacks.

The ITAC workgroup on Enterprise/Collaborative Applications Governance will hold a meeting on Thursday, Oct. 20. The session will be held from 3:30 - 5 p.m. at the Department of Motor Vehicles (DMV), 2300 West Broad Street, Richmond, VA. The meeting is open to the public and an opportunity for public input will be provided near the end of the meeting at approximately 4:45 p.m.

The Health Information Technology Standards Advisory Committee (HITSAC) will hold a meeting on Thursday, Oct. 20. The session will be held from 10:30 - 3:30 p.m. in room 1222 at the Commonwealth Enterprise Solutions Center (CESC), 11751 Meadowville Lane, Chester, VA. The meeting is open to the public and an opportunity for public input will be provided near the end of the meeting at approximately 3:00 p.m.

The Project Management Institute (PMI), Central Virginia Chapter (CVC), government local interest group will meet Wednesday, Oct. 20, from 5:30-7 p.m. at the Virginia War Memorial, Reynolds Theater, 621 S. Belvidere St., Richmond. The Honorable William H. Leighty, former chief of staff for Governors Mark Warner and Tim Kaine, will discuss governmental reform. There is no fee to attend this meeting. Registration is required to earn 1.5 PDUs.

Registration and meeting information 

Directions to the Virginia War Memorial 

Commonwealth’s Information Security Officers Advisory Group (ISOAG) held its monthly meeting on Oct. 5 with 98 people in attendance. Keynote address was provided by Special Agent David Crisafi with the FBI Cyber Squad.  David presented on “Emerging Trends in Cyber Security,” and showed a video titled "Inside a Credit Card Factory." October is National Cyber Security Awareness Month and all state employees are encouraged to sign the Cyber Pledge and show their commitment to cyber safety! The session was hosted by Acting Commonwealth Chief Information Security Officer Michael Watson and VITA. The next meeting is from 1-4 p.m., Wed., Nov. 2, 2011 at CESC.

View meeting presentation and video 

Sign the Cyber Pledge 

The 2011 Commonwealth of Virginia Innovative Technology Symposium (COVITS) will kick-off when Governor Bob McDonnell provides opening remarks for the event. The Governor's remarks will begin at 8:30 a.m. on Mon., Sept. 26. COVITS annually brings together a community of senior-level executives and technology decision makers from state and local government, business, and education to share experiences, discuss collaborative opportunities and envision technology solutions to support government's business challenges.  Don't miss out on this exciting event!

The ITAC workgroup on Enterprise/Collaborative Applications Governance will hold a meeting on Thursday, Sept. 22. The session will be held from 3:30 - 5 p.m. in room 730-E at the Department of Motor Vehicles (DMV), 2300 West Broad Street, Richmond, VA. The meeting is open to the public and an opportunity for public input will be provided near the end of the meeting at approximately 4:45 p.m.

David Warner, VITA public safety communications, had an article published in the September issue of Mission Critical Magazine (see pages 10-14). The article, entitled "The Latest on 700 MHz State Licenses," outlines issues, expectations, risks and rules for state licensee stakeholders utilizing 700 MHz for state geographic channels.

Read the article

The September issue of Information Security Tips provides users information on "phishing" campaigns, which are attempts by individuals or groups to solicit personal information from unsuspecting users by employing social engineering techniques.  This month's newsletter will focus on some of recent campaigns and provide guidance for protecting yourself and your information.

Read September Information Security Tips

Governor Bob McDonnell announced appointments to 15 Virginia boards and commissions. The Information Technology Advisory Council (ITAC) was included in this announcement.  Two appointments were made to ITAC: Jennifer B. Aulgur of Harrisonburg, Director of Appointments for the Secretary of the Commonwealth's Office and Christopher McIntosh of Richmond, Statewide Interoperability Coordinator for the Commonwealth of Virginia.

Commonwealth's Information Security Officers Advisory Group (ISOAG) held its monthly meeting on Sept. 7 with 98 people in attendance. Keynote address was provided by Ray Soriano and Bharan Balasubramanian of Deloitte and Touche LLP on "Application Security: Threat and Vulnerability Analysis." Eric Taylor, Northrop Grumman, also provided a demo on Penetration Test Execution. The session was hosted by Acting Commonwealth Chief Information Security Officer Michael Watson and VITA. The next meeting is from 1-4 p.m., Wed., Oct. 5, 2011 at CESC.

View meeting materials

The 2011 Commonwealth of Virginia Innovative Technology Symposium (COVITS) will start with the view from the top when Governor Bob McDonnell provides opening remarks for the event. The Governor's remarks will begin at 8:30 a.m. on Mon., Sept. 26. COVITS annually brings together a community of senior-level executives and technology decision makers from state and local government, business, and education to share experiences, discuss collaborative opportunities and envision technology solutions to support government's business challenges.

Employees from the Virginia Information Technologies Agency (VITA) and Northrop Grumman Corporation ensured that the state's information technology (IT) operations kept running during the extraordinary week when the Commonwealth was hit by an earthquake and Hurricane Irene. Through careful preparation, detailed planning and prompt action, staff maintained reliable service across the Commonwealth during the state of emergency.

The Project Management Institute (PMI), Central Virginia chapter (CVC), government local interest group will meet Wednesday, Sept. 14, from 5:30- 7 p.m. at the Henrico County Western Government Center, Administrative Board Room, 4301 East Parham Rd, Henrico, VA 23228.  Brent Williams works for the US Air Force, Headquarters Air Combat Command (ACC) at Langley Air Force Base, Virginia.  He will discuss the US Air Force approach to strategic planning for project selection called the Enterprise Value Stream Analysis (EVSA) approach. Mr. Williams will share the rationale, implementation techniques and some of the pitfalls associated with EVSA. There is no fee to attend and registration is required to earn 1.5 PDUs.

CIO Sam Nixon discusses program details for the 2011 Commonwealth of Virginia Innovative Technology Symposium (COVITS) - including an exciting announcement about the speaker for this year's opening remarks. Other news includes Virginia agency finalists in this year's NASCIO Recognition Awards program, IT cost savings opportunities through a new list of direct purchase IT items, updates to the IT contingent labor ordering program, an upgrade to the IBM mainframe operating system, major changes to the Commonwealth Security Standard, PC refresh and Windows 7 testing. 

Read the September issue of Network News

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Today, the Commonwealth CIO officially submitted the 2011 Recommended Technology Investment Projects (RTIP) Report, including recommended priorities for funding such projects, to the Governor and the Chairs of the Senate Finance Committee and the House Appropriations Committee. The core recommendation to provide new or continued funding for 39 projects is based on selection and ranking criteria that give significant weight to the Commonwealth's strategic goals and objectives as established by the Governor, the Council on Virginia's Future and the Commonwealth of Virginia Strategic Plan for Information Technology.

The August edition of the VGIN News Brief focuses on bringing GIS Education to Virginia's Community Colleges. Save the date! The Virginia GIS conference is Sept. 19 at the Cultural Arts Center in Glen Allen - details in the News Brief. The bi-monthly VGIN News Brief is one of several means of communicating the GIS coordinating activities of the Virginia Geographic Information Network (VGIN), targeting customers in local and state government, as well as academia, non-profits, federal government and the public.

COVITS annually brings together a community of senior-level executives and technology decision makers from state and local government, business, and education to share experiences, discuss collaborative opportunities and envision technology solutions to support government's business challenges. COVITS 2011 will be held Sept. 26-27 at the Hilton Richmond Hotel at Short Pump. Governor McDonnell, Commonwealth of Virginia, will kick-off COVITS with opening remarks at 8:30 a.m. Keynote speakers, breakout sessions and other details now are posted on the event website, and registration has begun.

A new contract for a project portfolio management tool, the Governor's Technology Awards, the Virginia GIS Conference and an update for localities on the telephone expense management project from CIO Sam Nixon are featured in this month's edition of the VITA Service Bulletin.

Read the August Service Bulletin

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As part of its 2011 Recognition Awards program, the National Association of State Chief Information Officers (NASCIO) has named 30 finalists as exceptional examples of state projects which leverage information technology (IT) to solve business problems. Three IT projects recognized as NASCIO finalists are from Virginia, including, by category, project and agency:

* Cross-Boundary Collaboration and Partnerships, Commonwealth of Virginia, Virginia Vital Events and Screening Tracking System, Department of Health
* Digital Government: Government to Citizen, Commonwealth of Virginia, ARRA Energy Rebate Systems, Department of Mines, Minerals and Energy
* Fast Track Solutions: Commonwealth of Virginia, Gas and Oil Board Escrow Estimator, Department of Mines, Minerals and Energy

Virginia governmental entities consistently use information technology (IT) as a powerful tool to improve government service delivery and efficiency. Virginia Governor Bob McDonnell, Secretary of Technology Jim Duffey and Chief Information Officer Sam Nixon officially invite entries to the 2011 Governor's Technology Awards program in recognition of this important work. This year, entries will be accepted in nine categories, including new categories for use of IT to promote economic development and excellence in modeling and simulation.  Entries should be submitted by August 23, 2011. Awards will be presented to honorees on behalf of the Governor at a special ceremony during the Commonwealth of Virginia Innovative Technology Symposium (COVITS) on Sept. 26. Nominations will be evaluated by a committee of judges including IT leaders from state agencies, localities, the legislature, courts and education.

View full information about the 2011 Governor's Technology Awards

See the Secretary of Technology's press release

The FCC announced newly appointed members to the Communications Security, Reliability, and Interoperability Council (CSRIC or Council). The members represent a diverse and balanced mix of viewpoints from public safety organizations; Federal, state and local government agencies; the communications industry; organizations representing Internet users; utility companies; public interest organizations; and other experts. Chairman Genachowski has designated Glen F. Post III of CenturyLink as Chair of the Council. The Council is a Federal Advisory Committee that will provide recommendations to the Commission regarding best practices and actions the Commission can take to ensure the security,reliability and interoperability of communications systems.

Read the FCC Public Notice

The July edition of the PSC News Brief is now available. The bi-monthly PSC News Brief is one of several means of communicating the 9-1-1 coordinating activities of the Public Safety Communications (PSC) Division to its stakeholder community in an effort to encourage, promote, and assist in the development and deployment of statewide enhanced emergency telecommunications systems.

Commonwealth's Information Security Officers Advisory Group (ISOAG) held its monthly meeting on July 6 with 117 people in attendance. Keynote address was provided by Randy Marchany, Chief Information Security Officer with Virginia Tech. Randy offered an informative presentation on "Securing Mobile Devices." Bob Baskette, VITA, provided information on COV ITRM Mobile Device Policy and COV ITRM SEC501-06. The session was hosted by Commonwealth Chief Information Security Officer John Green and VITA. The next meeting is from 1-4 p.m., Wed., Aug. 3, 2011 at CESC.

VITA's state contracts also are available to assist Virginia governments with recovery efforts, such as those underway in areas impacted by recent severe weather. A helpful grants management solution now is available on state contract and is featured in this month's edition of the VITA Service Bulletin.

Read April Service Bulletin

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Governor Bob McDonnell has recognized April 2011 as 9-1-1 Education Month in the Commonwealth of Virginia and encourages all citizens to become educated in the proper use of 9-1-1.  The National 9-1-1 Public Safety Coalition launched a nationwide campaign and a new resource website in an effort to promote education and awareness.  VITA's Public Safety Communications Division is supporting this effort for this month's observance and assists Public Safety Answering Points (PSAPs) with educational needs throughout the year.  Division staff members, with funding provided through the Wireless E-911 Services Board, assist primary PSAPs obtain funding for the purpose of the education program to provide 9-1-1 specific group education/training opportunities throughout the Commonwealth. This training enables PSAPs in Virginia to educate their citizens on 9-1-1 and its proper use. 

9-1-1 Education Month Proclamation

The April edition of the VGIN News Brief focuses on the VA base map program and the Northern Virginia Regional Road Centerline Project. The bi-monthly VGIN News Brief is one of several means of communicating the GIS coordinating activities of the Virginia Geographic Information Network (VGIN), targeting customers in local and state government, as well as academia, non-profits, federal government and the public.

View meeting presentation

The April issue of Information Security Tips provides users information on safeguarding their personal data. This newsletter provides information related to specific security standards for state employees and general information that home computer users will find valuable in protecting against cyber and information attacks.

CIO Sam Nixon discusses the Comprehensive Information Technology Assessments (CITA) in the April issue of Network News. New self-service tools for agencies are explained. Work request forms, an improved ordering process and performance reports now are available on VITA's website. Other news includes operating system updates, posting for comment of proposed revisions to the Website Topic Report, and upcoming meetings and training opportunities.

Read the April issue of Network News

Commonwealth Security held the 2011 Cyber Security Awareness "Kids Safe Online Poster Contest." Entries were grouped in kindergarten-fifth grade, sixth-eighth grade and ninth-12th grade brackets in the Virginia State Division of the Multi-State Information Sharing and Analysis Center (MS-ISAC). Students will receive a letter and certificate of appreciation from Chief Information Security Officer John Green and will be entered in the national contest.

The March issue of Information Security Tips provides users information on cyber ethics, which refers to the code of responsible behavior on the Internet.  This newsletter provides information related to specific security standards for state employees and general information that home computer users will find valuable in protecting against cyber and information attacks.

CIO Sam Nixon focuses on planned projects and direction for 2011 in the March issue of Network News. Readers are invited to follow VITA on Twitter, access instructions for agencies eligible for credits to VITA bills and view items including the Agilysys report on the August outage and video of the recent presentation by Cathilea Robinett, executive vice president of the Center for Digital Government. Other news includes a new statewide contract for Oracle products, an update on infrastructure transformation and upcoming meetings and training opportunities.

Read March Network News

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Learn more about Barry Condrey

Fulfill your entity's personal computing needs and take advantage of new state contracts including peripherals and software. Find out how in this month's edition of the VITA Service Bulletin. Also featured are the recent Virginia presentation by a national IT leader, the just-released audit report of the August outage and an invitation to follow VITA on Twitter. 

Read February Service Bulletin

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The independent report called for by Governor Bob McDonnell on the outage last August has been released by the Governor's Office and the Joint Legislative Audit and Review Commission (JLARC). The findings confirm the Commonwealth's basic understanding of what caused the outage and the resulting delay in recovery and complete restoration of agency operations. The outage and the delay in restoring service adversely impacted citizens of the state and resulted in additional costs to state agencies. The report contains a list of measures written by industry experts that need to be taken to reduce the possibility of a similar failure in the future. There are 20 recommendations in the report. VITA and Northrop have implemented several and are giving consideration to the remaining recommendations. The report also provides a path forward for the Commonwealth to seek compensation from Northrop Grumman for the outage. Governor McDonnell has asked Secretary of Technology Jim Duffey to immediately begin discussions with senior Northrop Grumman management on compensation and corrective action moving forward.

VITA is excited to announce that it has joined Twitter! Sign up and follow @VITAagency on Twitter for the latest agency news, updates on committees and councils, publication postings and press releases. 

Sign up to follow VITA on Twitter

The Health Information Technology Standards Advisory Committee (HITSAC) will hold a meeting from 10:30-3:30 p.m. on Thursday, Feb. 17.  The meeting will be held at the Commonwealth Enterprise Solutions Center in Chester. An opportunity for public input will be provided near the end of the meeting.

View meeting materials

View meeting materials

The Information Technology Advisory Council (ITAC) will hold its regular quarterly meeting from 1 - 3 p.m., Monday, Feb. 7, 2011, at the Commonwealth Enterprise Solutions Center (CESC), 11571 Meadowville Lane, Chester, VA. The council will discuss developing a Commonwealth technology business plan. The "Commonwealth of Virginia's Mission and Long-Term Goals" will be discussed by Jane Kusiak, Executive Director, Council on Virginia's Future. The meeting is open to the public. Opportunity for public input will be provided near the end of the meeting at approximately 2:45 p.m.

The February issue of Network News begins with an invitation from CIO Sam Nixon to AITRs and agency IT and web staff to attend the upcoming Virginia presentation by Cathilea Robinett, executive director of the Center for Digital Government. Other news includes a profile of Historic Resources' new business intelligence project, the completed revision of the Project Management Standard, IT infrastructure transformation news and upcoming meetings and training opportunities.

Read the February issue of Network News

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The Information Technology Advisory Council (ITAC) will hold a meeting on Monday, Feb. 7. The session will be held beginning at 1 p.m. in the multipurpose rooms at the Commonwealth Enterprise Solutions Center (CESC), 11751 Meadowville Lane, Chester. The meeting is open to the public and an opportunity for public input will be provided near the end of the meeting at approximately 2:50 p.m.

The January edition of the PSC News Brief is now available. The bi-monthly PSC News Brief is one of several means of communicating the 9-1-1 coordinating activities of the Public Safety Communications (PSC) Division to its stakeholder community in an effort to encourage, promote, and assist in the development and deployment of statewide enhanced emergency telecommunications systems.

On Jan. 1, the VITA Project Management Division implemented the Commonwealth Project Governance Assessment (CPGA) methodology, which reflects the revised Project Management Standard approved by the Secretary of Technology.  One distinct change with the implementation of the CPGA methodology is that every agency IT project with a project cost of $250,000 or more will be assessed for project risk and complexity and assigned to one of four CPGA project categories. CPGA PM and AITR training was conducted on Jan. 18, 20 and 21. A class is currently scheduled for Jan. 31. If you require CPGA training, please contact, linda.bell-sinclair@vita.virginia.gov

The January edition of the VITA Service Bulletin outlines 10 new contracts for storage management products and services that now are available for your use. A success story about leverage of a customer relationship management tool also is featured.

Read the January VITA Service Bulletin

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The Health Information Technology Standards Advisory Committee (HITSAC) will hold a meeting from 10:30-3 p.m. on Thursday, Jan. 20.  The meeting will be held at the Commonwealth Enterprise Solutions Center in Chester. An opportunity for public input will be provided near the end of the meeting.

The January edition of Network News begins with a message from CIO Sam Nixon about the accomplishments and milestones of 2010. Other news includes implementation of a new project risk/complexity model, importance of the Commonwealth Technology Portfolio to the Governor's budget, IT transformation news, and upcoming meetings and training opportunities.

Read the January issue of Network News

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