Important Dates

The Integrated Services Program (ISP) is the consolidation of VITA's public safety communications and geographic information system (GIS) services into a single, integrated program. It is organized in three service units, the Virginia Geographic Information Network (VGIN) Division; the Public Safety Communications (PSC) Division; and ISP Regional Outreach Program. The PSC Division supports local 9-1-1 programs through funding and technical assistance and provides staff support to the 9-1-1 Services Board. The VGIN Division supports local and state agency GIS programs through technical and data assistance and provides staff support to the VGIN Advisory Board. Both divisions utilize a common outreach effort through the ISP Regional Outreach Program, improving the efficiency of the program since many efforts impact both services. Together, the ISP divisions are prepared to help any local 9-1-1 or GIS program and state agencies GIS programs to provide their services to the citizens of Virginia better, faster or cheaper. 

News and Events

ISP will be hosting a series of town hall meetings in late April and throughout May

April 15, 2019

The integrated services program (ISP) will be hosting a series of town hall meetings in late April and throughout May. The purpose of these meetings is to share the planning process developed to create the next editions of the 9-1-1 comprehensive plan and the Virginia Geographic Information Network (VGIN) strategic plan. At these meetings, ISP staff will review the process created to develop these plans and vet with our stakeholders. A robust discussion with members of the public safety answering points (PSAP) and geographic information system (GIS) communities will provide feedback on the current state of 9-1-1 and GIS, as well as issues impacting the future.

Participation is critical; please attend one of the following meetings listed below:

April 29th - Farmville - 1 pm to 4 pm - Register here

May 1st - Front Royal - 10 am to 1 pm - Register here

May 2nd - Yorktown - 9 am to noon - Register here

May 13th - Verona  - 9 am to noon - Register here

May 29th - Abingdon - 9 am to noon - Register here

May 30th - Roanoke - 1 pm to 4 pm - Register here

In the past, the ISP has held separate town hall meetings with the PSAP and GIS communities. Since the deployment of NG9-1-1 in Virginia, we believe a better approach is to bring both communities together in the planning process. We look forward to working with the 9-1-1 and GIS communities to create the next editions of the plans for our respective disciplines.

National Public Safety Telecommunicators Week begins Sunday, April 14

April 12, 2019

National Public Safety Telecommunicators Week begins Sunday, April 14 and will run through Saturday, April 20. It is a week dedicated to thanking and honoring the men and women of our nation who wear the headset and provide an invaluable service as the "First of the First Responders."

Thank you to all the members of the Virginia public safety answering points (PSAP) community for the valuable service you provide to the citizens of the commonwealth. Although Public Safety Telecommunicators Week is only seven days, the praise and acknowledgement you will receive during this period is for the outstanding service you provide 24 hours a day, 365 days a year.

To celebrate Virginia telecommunicators, integrated services program (ISP) staff will be hosting a statewide training event for the local PSAP communities. ISP staff, in collaboration with the Virginia State Police Sex Offender Investigative Unit, will provide an overview of the Virginia sex offender registry, navigation techniques, clarity on common misconceptions, and introduce the agency representative assigned to the unit that covers your area, who can also provide other resources and insight about the registry. These events will occur throughout the state; specific dates and information are posted at: Regional Outreach Meetings (https://www.vita.virginia.gov/integrated-services/regional-outreach/regional-outreach-meetings/).