Important Dates

  • Wednesday, March 21 - 8-1-1 Know What's Below, Call Before You Dig Webinar
  • Thursday, April 12 - PSAP Grant Committee Meeting
  • Wednesday, April 18 - NG9-1-1 Town Hall for Procurement Decision Makers Webinar
  • Thursday, May 24 - 9-1-1 Services Board Meeting
  • Thursday, July 12 - 9-1-1 Services Board Meeting

The Integrated Services Program (ISP) is the consolidation of VITA's public safety communications and geographic information system (GIS) services into a single, integrated program. It is organized in three service units, the Virginia Geographic Information Network (VGIN) Division; the Public Safety Communications (PSC) Division; and ISP Regional Outreach Program. The PSC Division supports local 9-1-1 programs through funding and technical assistance and provides staff support to the 9-1-1 Services Board. The VGIN Division supports local and state agency GIS programs through technical and data assistance and provides staff support to the VGIN Advisory Board. Both divisions utilize a common outreach effort through the ISP Regional Outreach Program, improving the efficiency of the program since many efforts impact both services. Together, the ISP divisions are prepared to help any local 9-1-1 or GIS program and state agencies GIS programs to provide their services to the citizens of Virginia better, faster or cheaper. 

News and Events

Critical Incident Stress Management (CISM) training

March 20, 2018

VITA's Integrated Service Program is hosting a statewide training event for telecommunicators. The training, titled Critical Incident Stress Management (CISM), will be held during the month of April. Training is provided for the telecommunicators in the public safety access point (PSAP), providing education about CISM, getting closure, identifying a need for debriefing and awareness of the resources that are available. This training, coordinated by VITA and provided by a team of debriefers from the Virginia State Police, is free of charge to the localities. The training will be held from 9 a.m. - 1 p.m. and registration is required. 

Learn more about this training opportunity.

March Network News

March 1, 2018

The March edition of Network News is now available. In this month's edition, the 2018 security conference program has been posted and registration is open, the 2017 RTIP is now available on the VITA website, security standards updates posted for comment and webinars on 7-1-1, 8-1-1 have been scheduled.

Read March Network News

Secretary Conner visits VITA

February 9, 2018

Secretary of Administration Keyanna Conner visited VITA yesterday. CIO Nelson Moe, members of the executive team and some key services staff provided an introductory briefing about VITA. The presentation to Secretary Conner provided a global view of VITA's work in information technology cybersecurity, infrastructure and governance, and next generation 9-1-1 and geospatial mapping. Gov. Ralph Northam has proposed the elimination of the secretary of technology position and moving VITA to the administration secretariat. 

February Network News

February 1, 2018

The February edition of Network News is now available. In this issue CIO Nelson Moe provides an update on infrastructure transition activities, new 2018 security conference information posted online and NG 9-1-1 deployment plan meetings scheduled.

Read February Network News

NG9-1-1 Deployment Planning Town Hall Meetings

January 24, 2018

VITA’s Integrated Services Program will be conducting regional town hall meetings to kick off the Next Generation (NG) 9-1-1 deployment plan during the weeks of Feb. 12 and Feb. 19. The deployment plan calls for NG9-1-1 to be deployed by selective router pair, so the meetings will be held in those same regional groups and organized around the selective router service areas. Please save the date for your session, it is imperative that all localities participate in these meetings. All of the meetings will be held from 10 a.m. – 2 p.m.

More meeting details will be coming from regional coordinators as they are finalized, but the following dates have been set: 

  • Feb. 12 – Norton/Blacksburg & Wytheville/Johnson City selective routers – Abingdon
  • Feb. 13 – Danville/Lynchburg & Charlottesville/Farmville selective routers – Lynchburg  area
  • Feb. 15 – Salem/Staunton selective routers & non-selective router localities along WV border – Lexington area
  • Feb. 20 – Fredericksburg/Winchester selective routers – Warrenton
  • Feb. 21 – Stuart (Richmond)/Chester selective routers – Richmond area
  • Feb. 23 – High Street (Portsmouth)/Jefferson (Newport News) selective routers – Tidewater area 

The locations listed as area are still being finalized.

Learn more about the town hall meetings