VITA’s information technology (IT) contingent labor contract with Computer Aid Inc. will soon permit the use of operations and maintenance (O&M) contract staff through statements of work (SOW). This will permit those using the contract to engage IT labor by documenting specific O&M work needed to maintain IT systems, programs and applications. Customers will be required to outline detailed support activities in a statement of requirements (SOR) to reflect business needs, expected deliverables, outcomes and reporting. Subcontractors who are prequalified to bid on applications development, as well as IT infrastructure labor will be able to bid on this work.
Learn more by visiting the O&M SOW FAQs