Your browser does not support JavaScript! Skip to main content
Skip to Content
VITA home

Internet Privacy Policy Statement

The following information explains the Internet Privacy Policy which VITA has adopted for its website. The following is intended to explain our current Internet privacy practices, but shall not be interpreted as a contract of any nature, either stated or implied. We reserve the right to amend our Internet Privacy Policy Statement at any time without notice.

Note that the following policy only applies to Web pages on the VITA website. Pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under VITA's control.

Disclaimer

Neither the Virginia Information Technologies Agency (VITA) nor any employee of VITA warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Reference herein to any specific commercial products, processes or services by trade name, trademark, manufacturer or other mark does not  constitute or imply its endorsement, recommendation or favoring by VITA or the Commonwealth of Virginia. The information and statements contained on this server shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of VITA or the Commonwealth of Virginia.

The VITA website has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the VITA website and this policy will not apply. When you link to another website, you are subject to the privacy policy of that new site. Reference on those websites to any specific commercial product, process or service by trade name, trademark or other mark does not constitute or imply endorsement, recommendation or favoring by VITA.

Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

Privacy Policy

Virginia law

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the "Government Data Collection and Dissemination Practices Act" Code of Virginia, § 2.2-3800, "Administration of systems including personal information; Internet privacy policy; exceptions" Code of Virginia, § 2.2-3803 , the "Virginia Freedom of Information Act" § 2.2-3700, et seq., and by any applicable U.S. federal laws.

Information we collect

We endeavor to collect only the minimum amount of information needed to provide services.

If you do nothing during your visit to the VITA website but browse or download information, we automatically collect and store the following information about your visit:

  1. the Internet domain and IP address from which you accessed our site;
  2. the type of browser and operating system you used;
  3. the date and time you visited this site;
  4. the pages visited; and
  5. if you linked from another website, the address of that website.

See also this policy's Cookies section below.

The information collected is used to improve the content of our Web services and to help us understand how people are using our pages. We analyze our website logs to continually improve the value of the materials available on our site. The information in our Web logs is not personally viewable and no attempt is made to link it with the individuals that browse our website.

If, during your visit to the VITA website, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video and graphic information formats you send us. This may be to respond to you, to address issues you identify, to further improve our website or to forward your message to another agency for appropriate action.

We do collect personal information directly from individuals who volunteer to subscribe to our services, complete forms or participate in surveys. Collecting personal information is necessary in order for VITA to deliver the services requested. We only collect, retain and use personal information where we believe it is essential to administer our business and to provide products, services and other opportunities requested by our customers.

How the collected information is used

Routing information is used to route the requested Web page to your computer for viewing. We send the requested Web page and the routing information to our Internet service provider or other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and nonessential technical information helps us respond to your request in an appropriate format or in a personalized manner and helps us plan website improvements.

Optional information enables us to provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so, and also allow us to plan website improvements.

We may keep your information indefinitely, but we ordinarily delete the transaction routing information regularly after the Web page is transmitted and do not try to obtain any information to link it to the individuals who browse our website. However, on rare occasions when a "hacker" attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies. We use this transaction routing information primarily in a statistical summary type format to assess site content and server performance. We may share this summary information with our business partners when needed.

Optional information is retained in accordance with the records retention schedules at the Library of Virginia.

Under the "Virginia Freedom of Information Act" (FOIA), any records in our possession at the time of a "Freedom of Information Request" might be subject to being inspected by or disclosed to members of the public. However, all identifiable confidential/personal information will be removed prior to releasing the routing information.

For more information on VITA's implementation of FOIA including contacts, see our FOIA page.

Restrictions on the disclosure of customer information

We do not sell or rent our subscribers' information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of information via established security procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

website security

We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. Information on individuals causing damage to the Web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

Public disclosure

VITA is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia (§ 2.2-3800 and 2.2-3803). any personal information that is collected and retained is maintained in compliance with the Code of Virginia, § 2.2-3800 and 2.2-3803. Web pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under VITA's control.

Customer comments or review

If you have questions about this privacy statement or the practices of this website, or if you choose to review or correct any information you previously submitted, please contact us at vccc@vita.virginia.gov 

See also this Policy's Cookies section below.

Cookies

"Cookies" are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as "cookies," which are then sent back to and stored on the user's computer.

Some sections of the VITA website use cookies to customize the information presented to you.  Cookies are also used to aggregate site usage information to help us improve our users' experience.

See also this policy's Privacy section above regarding information gathered by this site and the use of that information.

Copyright

The copyright to VITA's website is owned by the Commonwealth of Virginia. Permission is granted to every person visiting VITA's website to make fair use of the contents of VITA's website. The pages constituting VITA's website are marked with the notice "(c) Commonwealth of Virginia." If you are in doubt about whether your use constitutes fair use, please send a request for explicit permission to copy the contents to webmaster@vita.virginia.gov.

Linking Policy

This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations other than VITA. VITA, at its sole discretion, will determine which external websites will be linked. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website.

Hypertext links to external websites and pages may be removed or replaced at the sole discretion of the VITA at any time without notice.

If a hypertext link on the VITA website is not working, please contact our Webmaster by emailing webmaster@vita.virginia.gov or by using the contact information provided on the Contact Us Web page.

See also this policy's Disclaimer section regarding off-site links.

Plug-ins

Some of the content on this site requires plug-ins, or separate browser components, to properly view. All required plug-ins (except the full version of WinZip) are free to use. If your browser or assistive technology cannot view the content using the plug-in, please contact us at accessibility@vita.virginia.gov for an alternate version of the content.

The plug-ins used and links to download them are in the footer at the bottom of every page.


 

VITA Customer Care Center (VCCC): (866) 637-8482
Virginia Information Technologies Agency
11751 Meadowville Lane Chester, VA 23836
Contact Us


© Commonwealth of Virginia 2016
Internet Privacy Policy Statement



VITA provides content in several formats that require software in addition to your browser to view. If you have problems accessing a file on this site, links to the needed software are below. All required software products (except the non-trial version of WinZip) are free to use.

Word Viewer (.doc) | Adobe Acrobat Reader (.pdf) | Excel Viewer (.xls) | PowerPoint Viewer (.ppt) | WinZip (.zip) | Windows Media Player (.wmv)

Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 If you have difficulty reading or accessing documents, please contact our accessibility group for assistance.

 

Back to top